Senator wants social media companies held liable for spreading anti-vax lies
Section 230 on a flag under a microscope
social media

Senator wants social media companies held liable for spreading anti-vax lies

Amy Klobuchar calls for some Section 230 protections to be stripped from social media
23 Jul 2021
What is LTE?
LTE technology
Network & Internet

What is LTE?

A guide to the standard that helped launch the 4G revolution
23 Jul 2021
British man 'PlugWalkJoe' arrested in Spain over 2020 Twitter hack
metal handcuffs on laptop keyboard
hacking

British man 'PlugWalkJoe' arrested in Spain over 2020 Twitter hack

Joseph James O'Connor is also accused of hijacking TikTok and Snapchat user accounts, as well as cyberstalking a juvenile
22 Jul 2021
One third of cyber security pros report experiencing workplace harassment
Businesswoman Being Gossiped About By Colleagues In Office
Careers & training

One third of cyber security pros report experiencing workplace harassment

Respect in Security has called on companies to make it easier and safer for employees to report harassment
22 Jul 2021
Voip Unlimited Voip Exchange 2021 review: Ideal for remote workers
A screenshot of Voip Unlimited Voip Exchange 2021
Voice over Internet Protocol (VoIP)

Voip Unlimited Voip Exchange 2021 review: Ideal for remote workers

An affordable cloud VoIP and videoconferencing service that could hardly be easier to deploy and use
20 Jul 2021
More customers, more threats?
A photo of a person holding a bank card in one hand and their phone in the other, sitting at a laptop and making a purchase online
Security

More customers, more threats?

The pandemic has increased the use of all digital channels, boosting customers numbers – but at what security cost?
19 Jul 2021
Zoom to buy Five9 for $14.7 billion in largest acquisition yet
A call centre agent working from home
mergers and acquisitions

Zoom to buy Five9 for $14.7 billion in largest acquisition yet

The deal, which will see the CCaaS service integrated into Zoom, is the second-biggest tech takeover of 2021
19 Jul 2021
The future of m-commerce
Man using mobile payments in front of a night background
Mobile

The future of m-commerce

M-commerce has come a long way since the term was coined in 1997, but how will it change in future to meet customer expectations?
16 Jul 2021
WhatsApp launches multi-device beta with support for end to end encryption
Devices supported by WhatsApp's new multi-device beta
communications

WhatsApp launches multi-device beta with support for end to end encryption

An infrastructure change means up to four devices can be attached to a single account without compromising security or privacy, company claims
15 Jul 2021
Facebook asks FTC chair to recuse herself from antitrust case
The FTC crest on a building
social media

Facebook asks FTC chair to recuse herself from antitrust case

Petition takes a leaf from Amazon's playbook
14 Jul 2021
What is m-commerce?
A mobile phone in somebody's hand
Mobile

What is m-commerce?

Why it’s vital for all companies to have mobile-responsive websites
14 Jul 2021
ITIL 4 in ten minutes
Smiling businesswoman holding phone - whitepaper from ServiceNowwhitepaper
Whitepaper

ITIL 4 in ten minutes

A quickstart guide to the latest ITSM framework
14 Jul 2021
Going contactless with shoppers in a post-COVID world
Woman scanning groceries with her mobile phonewhitepaper
Whitepaper

Going contactless with shoppers in a post-COVID world

Retail guide
13 Jul 2021
How fashion retailers are redesigning their digital future
Woman browsing clothes in storewhitepaper
Whitepaper

How fashion retailers are redesigning their digital future

Fashion retail guide
13 Jul 2021
Gradwell Wave review: Capable cloud-hosted VoIP
A screenshot showing Gradwell Wave's account management page and softphone iOS app
Voice over Internet Protocol (VoIP)

Gradwell Wave review: Capable cloud-hosted VoIP

Easy deployment and great call features make this a likeable cloud VoIP service – and it’s good value
13 Jul 2021
Over two-thirds of B2B sellers plan to adopt self-service tools
'E-commerce' surrounded by symbols like shopping cart, clock, envelope on an orange background
e commerce

Over two-thirds of B2B sellers plan to adopt self-service tools

How B2B e-commerce has grown rapidly during the pandemic and how sellers are adapting to digital processes
12 Jul 2021
BCS calls for social media platforms to verify users to curb abuse
A man working at a laptop which displays messages of abusive nature
social media

BCS calls for social media platforms to verify users to curb abuse

The move comes after a number of racist posts targeted England players on Facebook, Twitter, and Instagram following Euros 2020 defeat
12 Jul 2021
WhatsApp hit with EU complaint over controversial privacy update
"Whatsapp new privacy policy" displayed on the green screen of a smartphone
privacy

WhatsApp hit with EU complaint over controversial privacy update

The BEUC has accused the Facebook-owned messaging platform of breaching 'multiple' EU consumer rights with its "vague" policy prompt
12 Jul 2021
Treasury wiped data from over 100 gov-issued smartphones in 2020
A mobile phone going through a hard reset
business communications

Treasury wiped data from over 100 gov-issued smartphones in 2020

The department's IT desk reset 117 handsets after users repeatedly entered the wrong pin number
12 Jul 2021
What is CRM documentation?
An graphic representing CRM
customer relationship management (CRM)

What is CRM documentation?

CRM software can be transformative, but employees need the resources to get the best out of it
9 Jul 2021
How to make communication frictionless
Woman wearing headset sat at computer
Advertisement Feature

How to make communication frictionless

Turning website visitors into customers is made much easier if you have the right tools in place
8 Jul 2021
TikTok moves into recruitment with 'video resumes'
TikTok's advert for its new 'video resumes' service
Careers & training

TikTok moves into recruitment with 'video resumes'

Research shows that 18-29-year-olds in the US are more likely to have an active TikTok profile than a LinkedIn account
8 Jul 2021
B2B under quarantine
Laptop screen with people on a video call - whitepaper from Adobewhitepaper
Whitepaper

B2B under quarantine

Key B2C e-commerce features B2B need to adopt to survive
6 Jul 2021