IT Pro is supported by its audience. When you purchase through links on our site, we may earn an affiliate commission. Learn more

Mavenir acquires CPaaS provider Telestax

Telestax will add new capabilities to Mavenir’s SaaS offering

Woman wearing headset sat at computer

Mavenir has acquired communications platform as a service (CPaaS) provider Telestax for an undisclosed sum. Telestax’s acquisition will help Mavenir further enhance Mavenir Engage.

Engage, Mavenir’s cloud-based customer engagement solution, doubles as an omnichannel messaging monetization tool with rich communication services (RCS)-based business messaging, campaign management, visual flow builders, payment integrations, and advanced analytics

A full-stack CPaaS enabler, Telestax will add new agile software as a service (SaaS) models and customize solutions for small and medium businesses. Telestax will also enable consumer-friendly APIs and web tools. 

Telestax’s other notable CPaaS applications include call queuing, number masking, Cisco Message Exchange, and SMS for Microsoft Teams.

“CPaaS is the key enabling technology for our Mavenir Engage service to position Communications Service Providers (CSPs) at the forefront of the digital engagement landscape,” said Ian Maclean, senior vice president and general manager of cloud services at Mavenir.

Maclean added, “With this acquisition, Mavenir is lowering the barrier of entry and democratizing business messaging for businesses of all sizes to implement conversational commerce experiences.”

Earlier this year, Mavenir launched its BSS Digital Enablement platform to help CSPs accelerate 5G deployments. Mavenir also deployed its 4G/5G Open vRAN at O-RAN Town, Deutsche Telekom’s multi-vendor open RAN network.  

Related Resource

Delivering personalised content for dummies

Map the customer journey across touchpoints and scale up with the cloud

Whitepaper front coverFree download

“Communication Platforms are becoming a key differentiator for service providers,” said Pardeep Kohli, president and CEO of Mavenir. 

“They will unlock enterprise value in 5G with API enablement for different verticals such as IoT, Smart Cities, Automotive and provide turnkey applications for logistics, fleet management, AI/ML chatbots, voice biometrics verification, immersive commerce/entertainment, and many other use cases.”

Featured Resources

Four strategies for building a hybrid workplace that works

All indications are that the future of work is hybrid, if it's not here already

Free webinar

The digital marketer’s guide to contextual insights and trends

How to use contextual intelligence to uncover new insights and inform strategies

Free Download

Ransomware and Microsoft 365 for business

What you need to know about reducing ransomware risk

Free Download

Building a modern strategy for analytics and machine learning success

Turning into business value

Free Download

Recommended

Extending APM into observability
Whitepaper

Extending APM into observability

1 Apr 2022
Best presentation software 2022
Software

Best presentation software 2022

25 Mar 2022
Tactics to overcome supply chain shocks and risks
Whitepaper

Tactics to overcome supply chain shocks and risks

19 Nov 2021
Nitro acquires European e-sign SaaS provider Connective
Acquisition

Nitro acquires European e-sign SaaS provider Connective

10 Nov 2021

Most Popular

Windows Server admins say latest Patch Tuesday broke authentication policies
Server & storage

Windows Server admins say latest Patch Tuesday broke authentication policies

12 May 2022
Russian hackers declare war on 10 countries after failed Eurovision DDoS attack
hacking

Russian hackers declare war on 10 countries after failed Eurovision DDoS attack

16 May 2022
IT admin deletes company’s databases and is jailed for seven years
Policy & legislation

IT admin deletes company’s databases and is jailed for seven years

16 May 2022